Version 1.0, 1st of May 2018
http://www.streetartfestival.ro/ (the “Website”) is owned and operated by Asociatia ART Factory Transilvania. We’re a nonprofit organization registered in Sibiu, Romania. SISAF is our trading name.
This Policy explains what personal information SISAF and its group (known in this Policy as “we” or “SISAF”) collect both online (including through apps) and offline and how we use it. Please read it carefully.
Generally, we collect information about you if you register or use the contact form, when you email or call us, or from box office purchases operated or administered by us, and when you use our websites, apps and social media or any services we may provide during our events such as cashless payment wristband. We use that and other information to provide better services, marketing and support to you and our other customers (including by analysing your information to provide you with a personalised experience).
When you, for example, register or use the contact form, contact us on the phone, we may ask your consent to use your information for certain purposes. Your choices about how we use information are described below.
SISAF works together with various organisations to bring you the events you love. We call these organisations our Event Partners and these range from, for example, the venues in which our events are held or the artists who we promote. . For more detail about how we collect your information read below. For more detail about how we use your information read below.
SISAF is a data controller (i.e. a person responsible for the processing of your personal information) in respect of all of the information which SISAF collects and receives about you when you use our services.
SISAF is bound by, and uses your information in accordance with the REGULAMENTUL (UE) 2016/679 AL PARLAMENTULUI EUROPEAN ?I AL CONSILIULUI din 27 aprilie 2016 and 677/2001 Romanian legislation.
INFORMATION WE MAY HOLD ABOUT YOU
We use the following information for the purposes described in this Policy:
Your contact information. We will hold contact information you provide (e.g. name, address, phone number, email, country of residence, preferred language) when you register on or contact our website, or via our events branded website, and/or participate in our competitions or promotions.
Information you post online.
For example, we hold information you post on our website or on a third-party social media site to which we have access (including reviews you post or surveys you complete). When you post information online, you must not infringe the rights of others (including privacy rights) and you should be aware that others may use, tag and/or re-publish your information in ways that you might not expect (including in ways that are unlawful). You understand that we and others may use and re-publish any data you post online publicly, on our website or when using apps or social media tools.
Information from other companies.
We will hold information (e.g. your interests, purchases and household type) provided to us by other companies. We may also add information to your details which we have obtained from other companies or sources. For example, we may cross check the accuracy of the information we hold with other databases, or we may add demographic information. Much of this data is created using publicly available sources such as the edited electoral register or a publically available postal address list, or is derived from market research such as consumer panel surveys.
Website usage information.
If you use our websites, we may collect information about the browser you’re using and your IP address (this is a number that identifies a specific network device on the internet and is required for your device to communicate with websites). We might look at what site you came from, what you did and didn’t use our site for, or what site you visit when you leave us.
Email response information.
In relation to emails we send you, we may collect information on how you respond to such emails, for example, the number of times the email is opened or the links in them are clicked. Please see our Cookies Policy for more information.
Other information about your interactions with us.
For example, if you interact with us via a box office, email, telephone or social media (e.g. Facebook).
WE MAY USE YOUR INFORMATION IN THE FOLLOWING WAYS AND FOR THE FOLLOWING PURPOSES
To provide you with products, services, account information and support.
For example, we might use your information to confirm your registration for an event. If you give us your friend’s information, we will use it to provide services you request from us. Before you give us a friend’s information, please do make sure that you have your friend’s permission to share that information with us.
To send you communications in connection with your transaction and events you attend.
For example, we might send you emails about your account or ask you if you would like to review an event you attended. We might also contact you about this Policy or any of our other policies or terms.
To identify trends and interests.
We use your information to get to know what your preferences might be so we can improve our offering to you and so that your experience with us is more relevant and personal. We may combine information we get from you with information about you we get from third parties, including to analyse customer behaviour.
To monitor and improve our products, services, and websites.
We analyse your information to improve our understanding of you and our customer base in general. We do this so that we can make better decisions about our services, advertising, products and content, based on a more informed picture of how our customers use our current services, and to provide you with a more customised experience.
To prevent or detect unlawful behaviour or to protect or enforce legal rights.
For example, we may use your information to prevent misuse of our intellectual property, or fraud (including credit card fraud and fraud we think has happened during a sweepstakes or promotion or at an event) or other crimes. If you are evicted from one of our events we may retain your details and you may be refused entry to any of our future events.
For security purposes.
We may use your information to protect the security of our company, employees, our customers, third parties and/or our/their property (including any events you may attend and our websites) as permitted by law.
For market research purposes.
We may contact you as part of market research we are carrying out. You may choose not to participate.
To provide you with tailored advertising and online behavioural advertising.
We may work with other companies to show you advertisements we think you may find relevant and useful. This may include advertisements displayed on our own websites or apps, or advertisements from us displayed on other companies’ sites. The advertisements you see may be based on information collected by us or third parties and/or may be based on your activities on our websites or third party sites. The second type of advertising is called ‘online or third party behavioural advertising’. Please see our Cookies Policy for more information and the choices you have.
For marketing purposes.
Where you’ve agreed, you may be contacted by us by email, text message, telephone or other means with information or offers regarding our upcoming events, products or services (including newsletters). We may also send you information or offers on behalf of other businesses, but when we do this, we do not give those businesses your name and address.
As otherwise permitted by law.
In limited circumstances, we may also use your information for other purposes where permitted by law.
YOU HAVE CERTAIN CHOICES ABOUT HOW WE USE YOUR INFORMATION
When you register or use our contact form we may ask for your consent in order to collect, process or use your personal information for specified purposes.
If you wish to withdraw any consent you have provided to us for such use of your personal information, you can deactivate your account online or please contact us or tell us about your preferences using the methods described in this section.
You understand that if you choose not to give us consents, or if you withdraw consents, you may not be able to take advantage of one or more features we offer.